Empower Your Community To Spread Your Word

Evangelism Marketing - Paul O'Flaherty

I was contacted by a fledgling religious oriented startup that wanted to get various celebrity ministers and church leaders to make a specific declaration during one of their sermons.

Their goal could not have been achieved given their budget and timeframe so I offered some free advice which also happens to apply to almost every business no matter it’s size:

Send forth your evangelists.

Every business, no matter what type, has its fans and believers – people who actually care about the business, its products or goals. These people, whether acolytes within or believers on the outside, are your best marketing tool.

Evangelism marketing is the next step up from Word of Mouth Marketing (WOMM), but the goal is the same – to have passionate people talking about your product!

Evangelism marketing is … in which companies develop customers who believe so strongly in a particular product or service that they freely try to convince others to buy and use it. The customers become voluntary advocates, actively spreading the word on behalf of the company.

As they act independently, evangelist customers often become key influencers. The fact that evangelists are not paid or associated with any company make their beliefs perceived by others as credible and trustworthy.

It costs very little to enable customers to spread your message, but it will take time and effort to promote them from simple customers to passionate advocates for your business.

Listen to them. Share their stories and incentivize them to spread the word as your advocates. Enable them to share their experiences on social media and in real life.

Organize them into a community, and show them that you care about their opinion. Interact with them and let that interaction be part of a larger conversation.

In the case of the startup mentioned above, I recommended that they organize their friends and followers as volunteers. Explain their mission and what they want to achieve to their volunteers, and create fun community events around achieving that goal.

Have group events to make calls, tweet, share and send emails, while you provide food, snacks, fun distractions and the thrill of achieving a common goal. Get everyone t-shirts and share pictures and updates from these events on social media. Spread the word about what they are doing and not only give them something to talk about online, but give them the means to do it too.

Taking this approach the startup would get a lot more “bang for the buck” and a longer sustained campaign, while also building a community around their message.

How you empower your evangelists is up to you, but must do it and you must make them part of your community.

There are very few things that a passionate community cannot achieve.