I recently spent a lot of time explaining to an AT&T rep and even longer explaining to her supervisor (who frankly didn’t want to hear it), that because AT&T are imposing caps on their DSL service we should be able to cancel our service without incurring any early termination fees. The rep and supervisor were adamant that because we [...]
Don’t Want Caps? You Can Cancel AT&T DSL Service Without Early Termination Fees
April 18, 2011 By 9 Comments
Explain This To Me AT&T
March 14, 2011 By 8 Comments
AT&T is now moving into metered broadband with 150 Gig caps for DSL and $10 per additional 50GB overage. Over the weekend, Broadband Reports broke the story that after plenty of talk about it, AT&T is implementing broadband caps and overage fees. The caps are 150GB per month for DSL and 250GB per month for U-verse. [...]
AT&T’s Vizzini Moment
January 10, 2011 By 3 Comments
Sara sent me a link to an Information Week article about the most recent piece of AT&T FUD regarding the iPhone coming to Verizon. Apparently it’s brown trousers time for AT&T’s Senior Vice President of Corporate Communications, Larry Solomon, who sent the following statement to Business Insider: “The iPhone is built for speed, but that’s not what [...]
WinExtra’s Daily Brief #24 Microsoft and Adobe, bwahahaha!
October 8, 2010 By Leave a Comment
httpv://www.youtube.com/watch?v=-wKqEAUXyK8 It’s rumor day. One such rumor being floated is that Microsoft is going to by Adobe. Another being that Microsoft and AT&T may have a special plan for Windows Phone 7 users to be announced on October 11th. On the more factual side, Steve Ballmer gets angry at Chinese Pirates and AT&T’s U-Verse is coming [...]
Why AT&T Is On My Shit List Today
August 25, 2010 By 8 Comments
AT&T’s right hand doesn’t know which customers it’s jerking off with it’s left one. We have our broadband internet via DSL with AT&T and on Monday I wrote a post complaining about how our connection speed had bottomed out over the course of the day. Not long after I wrote that post I posted to Facebook [...]
Slower Connection = Lower Productivity
August 23, 2010 By Leave a Comment
I know I’m stating the obvious in the title but I read recently about the FCC report, that states that the average broadband consumer is actually only receiving about 50% of the broadband speed they are paying for. Up until this morning my broadband (through AT&T) has been one of the exceptions to the rule as I have [...]
Podcast: WinExtra On Windows #12 Time For Microsoft To Set The Rules
August 1, 2010 By Leave a Comment
The latest episode of WinExtra on Windows almost didn’t happen. I was a few minutes late turning up for recording. I almost forgot about it between the kids and setting up their new aquarium, complete with 6 fishes and a frog, and don’t get me started on what a slow news week this was. It’s [...]
What worm has chewed up Apple?
July 29, 2009 By Leave a Comment
Has there been a culture change at Apple? Looking back over the past few months I believe there has and it hasn’t been one for the best. It’s not that long ago since Apple was bending the recording industry over hot coals and bending them to their will. Apple forced them to stay at a [...]
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